TY - BOOK AU - Jaskolka, Anna. TI - The picture book of body language: the only language in which people can't lie SN - 9780572035549 (pbk.) U1 - 153.69 22 PY - 2011/// CY - London PB - Foulsham KW - Body language KW - Handbooks, manuals, etc N1 - Includes bibliographical references and index N2 - 95% of communication is non-verbal: the shifty glance, the gentle touch, the folded arms or the hard stare. Wordless communication is instant and instinctive. So it's astonishing that we don't take time to learn the subtleties of this ancient and revealing language. Understanding the body's responses puts you in control ER -